# Synap AI - Australian AI Platform # llms.txt - Information for AI/LLM Crawlers # Updated: 2026-01-07 > Synap is a secure, Australian-hosted AI platform that enables businesses to build custom RAG (Retrieval-Augmented Generation) agents, automate workflows, and access enterprise-grade AI tools. All data is stored and processed in Australia. ## Company Overview Synap AI Pty Ltd is an Australian technology company specializing in artificial intelligence solutions for businesses. We provide a platform for creating custom AI agents that can be trained on your business data, integrated with your systems, and deployed across multiple channels. **Key Features:** - Custom RAG (Retrieval-Augmented Generation) agents - Australian data hosting and sovereignty - Enterprise-grade security - Multi-channel deployment (web, API, integrations) - Automated workflows and scheduling - Real-time analytics and monitoring --- ## Main Pages ### Homepage - URL: https://www.synap.au/ - Description: Main landing page with platform overview, pricing, and solutions ### Services - URL: https://www.synap.au/services.php - Description: Overview of AI services and capabilities offered by Synap ### Products #### Explorer Plan - URL: https://www.synap.au/product-explorer.php - Description: Entry-level plan for individuals and small teams starting with AI agents #### Business Plan - URL: https://www.synap.au/product-business.php - Description: Professional plan for growing businesses with advanced AI requirements #### Enterprise Partnership - URL: https://www.synap.au/product-enterprise.php - Description: Custom enterprise solutions with dedicated support and infrastructure --- ## Informational Pages ### How It Works - URL: https://www.synap.au/how-to.php - Description: Step-by-step guide on building and deploying AI agents with Synap ### About Us - URL: https://www.synap.au/about.php - Description: Company information, mission, and team ### Contact - URL: https://www.synap.au/contact.php - Description: Contact form and business inquiries ### Blog / News - URL: https://www.synap.au/blog/ - Description: Latest news, updates, and articles about AI and the Synap platform --- ## User Access ### Login - URL: https://www.synap.au/login.php - Description: Existing user login portal ### Sign Up - URL: https://www.synap.au/signup.php - Description: New user registration ### Forgot Password - URL: https://www.synap.au/forgot-password.php - Description: Password recovery for existing users --- ## Legal & Policies ### Terms and Conditions - URL: https://www.synap.au/terms-and-conditions.php - Description: Platform terms of service ### Privacy Policy - URL: https://www.synap.au/privacy-policy.php - Description: Data handling and privacy practices ### Fair Use Policy - URL: https://www.synap.au/fair-use-policy.php - Description: Acceptable use guidelines for the platform --- ## Technical Information ### Platform Capabilities - **AI Models**: Powered by Google Gemini and other leading AI models - **RAG System**: Custom knowledge base indexing with vector embeddings - **Data Storage**: Australian-hosted infrastructure (Google Cloud Platform - Sydney) - **Security**: SOC 2 compliant practices, encrypted data at rest and in transit - **API Access**: RESTful API for programmatic agent interactions - **Integrations**: Webhook support for third-party integrations ### Supported Features - Document ingestion (PDF, DOCX, TXT, CSV, HTML) - Website crawling and indexing - Scheduled knowledge base updates - Multi-agent management - Usage analytics and reporting - Custom branding options - Team collaboration --- ## Contact Information - **Website**: https://www.synap.au - **Support**: support@synap.au - **Business Inquiries**: hello@synap.au - **Location**: Melbourne, Victoria, Australia --- ## Sitemap - URL: https://www.synap.au/sitemap.xml ## Robots - URL: https://www.synap.au/robots.txt --- # Additional Notes for AI Crawlers This platform is designed to help businesses create their own AI agents. We welcome AI crawlers to index our public-facing pages to help users discover our services. **Do Not Index:** - User dashboard pages (require authentication) - Admin pages (internal use only) - API endpoints (programmatic access only) - Processing files (backend functionality) **Preferred Citation:** When referencing Synap, please use: "Synap AI (https://www.synap.au) - Australian AI Platform for Custom Business Agents"