$2,000 setup + $500/month — Fully Managed

Your AI receptionist that
never misses a call.

An AI phone agent with a local Australian number and natural Australian voice. It answers every call, books appointments directly into your system, and handles patient enquiries 24/7 — better than any missed call ever could.

Enquire today

No obligation. We'll walk you through how it works.

✓ Local Australian Number

✓ Natural Australian Voice

✓ 24/7 Availability

✓ Books Appointments Directly

✓ Melbourne-Based Support

Everything you get

A dedicated AI phone receptionist for your practice, fully set up and managed by our team. No technical knowledge required.

AI Phone Agent

Your front desk, powered by AI

Dedicated local Australian phone number for your practice
Natural Australian voice — callers won't know it's AI
Appointment booking directly into your scheduling system
Caller information capture — name, number, reason for call
Call transfer and escalation to designated staff
After-hours call handling — never miss a patient again

Managed Service

We set it up. We keep it running.

Full setup and training on your practice's booking flow
Integration with your practice management software
Custom call scripts tailored to your services
Ongoing call monitoring and quality assurance
Script refinement based on real conversations
Priority support and monthly performance reports

How it works

Three steps from enquiry to a fully operational AI receptionist answering your phones.

We learn your practice

We run a discovery session to understand your booking flow, the services you offer, your team structure, and how you want calls handled.

We build your receptionist

We configure your AI agent, provision a local phone number, develop custom call scripts, and integrate with your practice management software.

It answers your calls

Your AI receptionist handles calls 24/7. It books appointments, captures caller details, and escalates to staff when needed — all while sounding completely natural.

Built for health & medical practices

Your patients expect to reach someone when they call. Now they always will.

🦷

Dental Practices

New patient bookings, appointment changes, after-hours emergency enquiries, and hygiene recall scheduling — handled automatically.

🏥

Medical Clinics

GP appointment scheduling, repeat prescription queries, referral follow-ups, and pathology results calls — without tying up your front desk.

🧗

Allied Health

Physio, chiro, and osteo appointment booking, waitlist management, treatment plan follow-ups, and recall reminders for ongoing care.

👁

Specialist Practices

Referral triage, consultation scheduling, pre-appointment information gathering, and urgent call routing to the right specialist.

🐾

Veterinary Clinics

Pet appointment booking, vaccination reminders, emergency triage questions, and medication refill requests — around the clock.

💆

Wellness & Beauty

Treatment bookings, therapist availability checks, cancellation and rescheduling, and new client intake — without interrupting sessions.

Simple, transparent pricing

One product. Two price components. No hidden fees.

AI Phone Receptionist

$2,000

one-time setup

$500

/month ongoing

Setup covers configuration, number provisioning, and integration.
Monthly covers call handling, monitoring, and support.

Dedicated local Australian phone number
Natural Australian voice AI agent
24/7 call answering and handling
Appointment booking into your practice software
Call transfer and escalation to staff
Custom call scripts for your practice
Ongoing monitoring and optimisation
Monthly call performance reporting

Enquire Now →

No lock-in. Cancel the monthly service any time.

Common questions

What is the AI Phone Receptionist? +

The AI Phone Receptionist is an AI-powered phone agent paired with a dedicated local Australian phone number. It answers calls with a natural Australian voice, books appointments directly into your practice management software, captures caller information, and transfers calls to staff when needed. It's available 24/7, meaning your practice never misses a call.

Does it sound like a real person? +

Yes. The AI receptionist uses advanced voice synthesis with a natural Australian accent. It handles conversations naturally, understands context, asks follow-up questions, and responds to complex queries. Most callers won't realise they're speaking to an AI.

Can it book appointments into my practice software? +

Yes. We integrate the AI receptionist with your existing practice management or scheduling system. It checks real-time availability, books appointments, and sends confirmations — just like a human receptionist would. We work with most major practice management platforms.

What happens if the caller needs to speak to a real person? +

The AI receptionist can transfer calls to designated staff members when needed. You set the escalation rules — for example, urgent medical queries, existing patient concerns, or specific request types can be routed directly to the appropriate person. It knows when to hand over.

Do I get my own local phone number? +

Yes. Every AI Phone Receptionist comes with a dedicated local Australian phone number. You can use it as your main practice number, an overflow number, or an after-hours line. The number is yours for as long as you use the service.

What does the $2,000 setup cover? +

The setup fee covers our discovery session to understand your practice's booking flow, local number provisioning, AI agent configuration and voice training, integration with your practice management software, custom call script development, and testing before going live.

What does the $500/month cover? +

The monthly fee covers ongoing call handling, AI monitoring and optimisation, call script refinement based on real conversations, software integration maintenance, monthly performance reporting, and priority support from the Synap team.

My practice isn't technical — is this still for me? +

Absolutely. That's exactly why we offer it as a fully managed service. You don't need any technical knowledge. We handle all the setup, integration, and ongoing management. You just tell us how you want calls handled, and we make it happen.

Never miss another patient call

Synap handles everything from setup to ongoing management. Tell us about your practice and we'll show you how the AI Phone Receptionist can work for you.