AI Consulting Melbourne — Stop Drowning in Work That AI Should Be Doing

Synap AI is a Melbourne-based, Australian-owned AI consulting company and platform. As a trusted AI consultancy, we help businesses automate workflows, build intelligent AI agents, and develop AI strategies—all with data that stays in Australia. Our AI consulting services span the entire country.

Yes. Synap is 100% Australian owned and operated. All data is stored and processed exclusively on Australian servers, ensuring full compliance with local data sovereignty and privacy laws. Your documents are never used to train public AI models.

An AI Readiness Assessment is a comprehensive analysis of your business's current systems, processes, and technology. We identify where AI and automation can have the biggest impact, creating a prioritised roadmap with ROI projections tailored to your goals. Learn more about our consulting services →

Yes! Synap AI is based in Melbourne CBD at 220 Collins Street. As a leading AI consulting company, we offer comprehensive AI consulting services including AI Readiness Assessments, strategy development, custom AI agent development, workflow automation, and custom software development. Our AI business consulting extends to businesses across Melbourne, Victoria, and all of Australia. Request a free consultation →

An AI consultant analyses your business operations, identifies where artificial intelligence consulting can deliver the biggest impact, and creates an actionable implementation roadmap. At Synap, our Melbourne-based AI consultants specialise in AI readiness assessments, custom AI agent development, process automation, and AI strategy—helping businesses adopt AI with confidence through expert AI consulting services. Book a free AI consultation →

Our Standard Agent starts at $29/month with 500 interactions. The Analytic Agent is $99/month with advanced capabilities. The AI Content Machine is $545/month for fully managed marketing. Custom AI builds and consulting are priced on application — we offer a free initial consultation to understand your requirements.

AI-augmented engineering has collapsed the cost and timeline of building custom software. Projects that once required a development team for six months on a six-figure budget can now be delivered by a small AI-augmented team in 2–6 weeks. Synap delivers engagements that would historically have been quoted at $150,000–$300,000 for $20,000–$50,000, without compromising on quality, security, or maintainability. Internal tools, automation systems, and bespoke integrations that wouldn't have made the budget last year are suddenly viable. Read more about how we do it →

We work across all industries including professional services, legal, finance, healthcare, education, retail, manufacturing, and government. Our platform and consulting services are designed to be flexible and adaptable to any business context.

Absolutely. Our consulting practice includes custom software development to fill gaps identified in your AI assessment. This includes web applications, API integrations, database design, and platform development—all tailored to your specific workflows. Get in touch to discuss your project →

Synap AI offers seven products and services for Australian businesses: (1) Free AI Consulting — 30-minute Discovery Call with Hamish Mackellar; (2) AI Readiness Assessment — $950 multi-department analysis with written roadmap, included free with 3+ months consulting; (3) Custom Software Development — from $1,200, delivered in 2–6 weeks; (4) AI Content Machine — $545/month fully managed AI marketing; (5) OpenClaw Personal AI Agent — $5,000 setup + $2,500/month; (6) AI Phone Receptionist — $2,000 setup + $500/month; (7) AUD/USD Daily AI Analysis — free email newsletter. Plus a free AI Playbook PDF download. See full product list →

Yes — businesses with 5 to 200 staff are Synap AI's primary client base. Smaller teams (5–25 staff) typically engage Synap for internal tools, custom dashboards, single-system integrations, AI Phone Receptionists, or workflow automation that pays for itself in 3–12 months. We've shipped projects for NDIS assessment providers, allied health groups, pharmacies, building remedial firms, and real estate agencies in this size range.

Synap AI was founded by Hamish Mackellar, a Melbourne-based engineer with 25 years of senior engineering experience across Australian health-tech (compliance-grade clinical platforms), cloud architecture on Google Cloud and AWS, and high-demand consumer platforms. Hamish personally runs every Synap Discovery Call and architects every custom build — clients work directly with the senior engineer, not a junior account manager or offshore handoff.

Yes. Synap AI is headquartered in Melbourne CBD at Level 8, 805/220 Collins Street, and works with businesses across every Australian state — Sydney, Brisbane, Perth, Adelaide, Hobart, regional Victoria, regional NSW, and regional Queensland. Discovery calls run via video; build phases are fully remote with weekly video demos. We've also worked with Australian businesses operating internationally.

Two recent examples: Full Support Pty Ltd (a Melbourne-based NDIS budget assessment provider) saved 8 hours of admin time every single week after Synap built them a custom platform that auto-allocates assessment jobs from CSV uploads, dispatches SMS to assessors, and uses AI to process government remittance PDFs — with 554 assessment jobs auto-created from 3 CSV uploads. Maison Health now has years of clinical content across three websites unified into a single grounded AI reference tool for healthcare practitioners — 387 grounded queries answered in 3 weeks with zero recorded hallucinations.